Front Desk Associate
4.
5 Union City, NJ Union City, NJ Full-time Full-time $15 - $19 an hour $15 - $19 an hour 12 days ago 12 days ago 12 days ago Duties - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently, ensuring accuracy of information - Answer phone calls and respond to guest inquiries with excellent phone etiquette - Provide information about hotel facilities, services, and local attractions - Handle guest complaints and resolve issues promptly and effectively - Assist with guest requests such as room service, transportation, and luggage handling - Process payments and maintain accurate records of guest transactions - Collaborate with other hotel departments to ensure guest satisfaction Requirements - Previous experience in guest services or hospitality preferred - Strong customer service skills with a friendly and approachable demeanor - Excellent communication skills, both verbal and written - Ability to multitask and prioritize tasks in a fast-paced environment - Knowledge of hotel management systems and procedures is a plus - Familiarity with night audit processes is an advantage - Fluency in multiple languages is highly desirable (multilingual or bilingual) - Ability to maintain a professional appearance and conduct at all times Note:
This job description is not intended to be all-inclusive.
The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type:
Full-time Pay:
$15.
00 - $19.
00 per hour Expected hours:
30 - 40 per week
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Schedule:
8 hour shift Evening shift Holidays Morning shift Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Union City, NJ Union City, NJ Full-time Full-time $15 - $19 an hour $15 - $19 an hour 12 days ago 12 days ago 12 days ago Duties - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently, ensuring accuracy of information - Answer phone calls and respond to guest inquiries with excellent phone etiquette - Provide information about hotel facilities, services, and local attractions - Handle guest complaints and resolve issues promptly and effectively - Assist with guest requests such as room service, transportation, and luggage handling - Process payments and maintain accurate records of guest transactions - Collaborate with other hotel departments to ensure guest satisfaction Requirements - Previous experience in guest services or hospitality preferred - Strong customer service skills with a friendly and approachable demeanor - Excellent communication skills, both verbal and written - Ability to multitask and prioritize tasks in a fast-paced environment - Knowledge of hotel management systems and procedures is a plus - Familiarity with night audit processes is an advantage - Fluency in multiple languages is highly desirable (multilingual or bilingual) - Ability to maintain a professional appearance and conduct at all times Note:
This job description is not intended to be all-inclusive.
The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type:
Full-time Pay:
$15.
00 - $19.
00 per hour Expected hours:
30 - 40 per week
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Schedule:
8 hour shift Evening shift Holidays Morning shift Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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